LEGAL & PRIVACY INFO


Crest Foods, Inc. is authorized by Nestlé to feature Nestlé Toll House products. Café by Chip is a registered trademark of Crest Foods, Inc. Nestlé, Toll House®, Nestlé Makes the Very Best, Nescafé® and certain other marks featured on this website and in cafés are registered trademarks of Société des Produits Nestlé S.A., Vevey, Switzerland.

Each franchise café is independently owned and operated by a non-Nestlé entity under a franchise agreement with Crest Foods, Inc., the franchisor.

All product information materials produced here on this website are copyrighted and property of Crest Foods, Inc. No portion of this material may be reproduced, retrieved, stored in a retrieval system, or transmitted in any form or by means without prior written permission of Crest Foods, Inc. and is subject to the United States copyright laws.

The website may contain technical inaccuracies or typographical errors and from time to time changes are made to products and to this website. The information provided on this website is provided as is without warranty of any kind, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and noninfringement.

YOUR PRIVACY
Thank you for shopping at nestlecafe.com. Ensuring the privacy and security of your personal information is of upmost importance to us. Our privacy policy details the information we collect about you, how and why we use the information and the choices you have to restrict our usage of the information.

COLLECTED INFORMATION
Personal information you provide to us while creating or updating an account* and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Nestlecafe.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith believe it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Crest Foods, Inc. corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards.

You can easily update your account information by logging on to nestlecafe.com.com and clicking Your Account
**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

OUR EMAIL LIST
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Nestlé® Toll House® Café by Chip news. Email addresses collected at nestlecafe.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, click here or contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.

BUSINESS PARTNERS
Nestlé® Toll House® Café by Chip contracts with an outside service provider to help us better understand your use of nestlecafe.com. Our service provider places cookies on your computer to collect various kinds of information for us related to your use of nestlecafe.com, so that we may continue to refine and improve the site for our customers. We do not allow our service provider to collect any credit card, user name or password information, nor do we allow them to use any of the data they collect for us for any purpose other than the improvement of our site. Additionally, our service provider is contractually required to maintain all the information collected for us in strict confidence.

SECURE SHOPPING
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call your local café and place your order over the phone. Have the product and sku#, quantity and special instructions ready for each item you wish to order. You can also print your shopping basket page and mail it to:

Nestle Toll House Café by Chip
101 W Renner Rd. Suite 240
Richardson, TX 75082
Attn: Order Processing

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

POLICY CHANGES
Nestlecafe.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The nestlecafe.com Privacy Policy only addresses the use and disclosure of information we collect from you on our website.

Feel free to contact us with any questions about our Privacy & Security Policy. EMAIL: info@nestlecafe.com
PHONE: 214.495.9533
FAX: 214.239.3091