SHIPPING AND HANDLING INFORMATION


To Place your order over the phone please call 1-214-495-9533.




Standard shipping and handling charges per gift package


Gift package price

Shipping and handling per package

Up to $20.00

$6.95

$20.01 to $30.00

$8.95

$30.01 to $40.00

$9.95

$40.01 to $50.00

$11.95

$50.01 to $60.00

$14.95

$60.01 to $75.00

$16.95

$75.01 to $100.00

$18.95

$100.01 to $125.00

$24.95

$125.01 to $150.00

$30.95

$150.01 and Up

$31.95


Standard Shipping

UPS ground shipping delivery dates can't be guaranteed, only estimated. Depending on the day of the week you place your order, you can usually expect the following:

West coast delivery: Within 2-4 days
Midwest delivery: Within 3-5 days
Southwest delivery: Within 2-4 days
East/South delivery: Within 4-6 days
Alaska/Hawaii delivery: Within 3-6 days

We will schedule your shipment one week prior to the date you select as a desired delivery date, so adjust your delivery date if you would like it shipped earlier or later. If you need delivery guaranteed by a certain date, we recommend using one of our expedited shipping options instead.

As always, we stand behind the quality and freshness of our products. The Nestle Toll House Café by Chip® guarantee is simple: Everything arrives fresh and delicious, or we'll replace it.


Express PM Delivery


Place your order by Noon CST and your package will be delivered the following business day to most business locations by 5:00 p.m. and by 7:00 p.m. to most residences for an extra $16.95/item in addition to the standard shipping charges. P.O. boxes are an extra $20.00/item in addition to standard shipping charges.


Express AM Delivery


Place your item by Noon CST and your package will be delivered by Noon to most areas the next business day for an extra $18.95 per item in addition to the standard shipping charges above. Not available to all locations or to P.O. Box addresses.


Two Day Guaranteed


Place your order by Noon CST and your package will be delivered on the 2nd business day by 5:00 p.m. to most businesses and to most residences by 7:00 p.m. for an extra $11.95/item in addition to standard shipping charges above.


Saturday Delivery


Place your order by Noon CST, Friday and your package can be delivered by 5:30 p.m. Saturday for an extra $21.95/item in addition to standard shipping charges. Not available to all locations or to P.O. Box addresses.


Summer Cookie Cake Delivery
Summer weather conditions require a $5.95 surcharge on Big Cookie Cakes

Redirected Packages
A $10.00 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. We cannot extend our guarantee when incorrect addresses are given.

Bulk shipping rates available on select items.
Please call 1-214-495-9533 for details.

P.O. Box Addresses
Please call 1-214-495-9533

APO/FPO Addresses
Please call 1-214-495-9533

Alaska & Hawaii
Add $14.95/gift in addition to standard shipping. May take 1-2 days longer.

Hospital/College Notice
When delivering to colleges, hospitals or hotels, we guarantee delivery to the mailroom or receiving department of the college, hotel or hospital. It is then up to this department to deliver the package to the correct recipient. This may cause delays as the mailroom or receiving department does not guarantee delivery within a given period of time.

Substitution Policy
To Make Sure Your Gift Arrives On Time, We May Find It Necessary To Substitute An Item Of Equal Or Greater Value.